- Admin
- #1
Terms of Service are essential agreements between buyers and sellers. They establish the expected conduct for both parties during their business interactions. At SwapSafe, we use ToS agreements to define the procedures for various outcomes and to resolve disputes between users. We strongly recommend that users agree to clear, enforceable ToS before engaging in trades to ensure a smooth and fair trading experience.
Terms of Service Examples
- A service provider’s terms may specify that they are not liable if an account being worked on is banned during the service.
- A service provider’s terms may outline the steps to be taken if a service extends beyond the quoted deadline.
- An account seller’s terms may include a warranty period after which they are not responsible for any issues with the account.
- A gold seller’s terms may detail the protocol for handling slow delivery of gold to a customer.
Terms of Service Rules
- Terms should be agreed upon prior to a trade being conducted, however if both parties choose to agree afterwards that is acceptable.
- If no terms are agreed upon between both parties and an issue arises, the decision will be left to the discretion of the staff.
- Staff have the authority to overrule terms if they are being misused or if they violate existing SwapSafe rules.
- Account sellers’ terms must comply with the established guidelines on their responsibilities.
Terms of Service Suggestions
- It's good practice to state your terms on your thread (so that staff can verify they haven't been edited) or by having both parties post the same terms on discord within the same chat (this way one party can't attempt to delete the agreed upon terms)
- If you are trading in a specific section, read the section’s stickies thoroughly and make sure your terms adhere to the section rules.
- Stay up to date with the SwapSafe Announcements, as major updates or changes will be posted in this section.